Privacy Policy

1. Information Collection

When you make a purchase from our store, we collect personal information you provide, such as your name, address, and email address, as part of the buying and selling process. While browsing our store, we automatically receive your computer’s IP address to gain insights about your browser and operating system.

Email Marketing: If you opt-in, we may send you emails about our store, new products, or updates. You can unsubscribe at any time using the link in our emails or by contacting us.

2. Consent

How we obtain consent: By providing personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, you consent to us collecting and using it solely for that purpose. For secondary uses like marketing, we will explicitly request your consent or provide an option to decline.

Withdrawing consent: You may withdraw your consent for ongoing collection, use, or disclosure of your information at any time by contacting us at info@collegemealsonwheels.com or unsubscribing via the link in our marketing emails.

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Hosting and Payment Processing

Our store is hosted on Shopify Inc., which provides the e-commerce platform for our sales. Your data is stored securely in Shopify’s databases, protected by a firewall.

Payments: Shopify and Paywhirl (for recurring orders) store your credit card data, encrypted per the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only as long as necessary to complete your purchase, then deleted. All payment gateways comply with PCI-DSS standards, ensuring secure handling of credit card information.

For more details, review Shopify’s Terms of Service (https://www.shopify.com/legal/terms), Privacy Statement (https://www.shopify.com/legal/privacy), or Paywhirl’s Privacy Policy (https://app.paywhirl.com/privacy).

5. Third-Party Services

Third-party providers, such as payment processors, collect, use, and disclose your information only as needed to perform their services for us. These providers have their own privacy policies, which we recommend you review to understand how your information is handled.

Some providers may operate in jurisdictions different from yours, subjecting your information to those regions’ laws (e.g., U.S. legislation like the Patriot Act if processed in the U.S.). Once you leave our website or are redirected to a third-party site, our Privacy Policy and Terms of Service no longer apply.

Links: Clicking links on our store may take you to external sites. We are not responsible for their privacy practices and encourage you to read their policies.

Google Analytics: We use Google Analytics to track store visits and page views.

6. Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Credit card information is encrypted using SSL and AES-256 encryption. While we adhere to PCI-DSS and industry standards, no online transmission or storage is 100% secure.

7. Cookies

We use cookies to enhance your experience. You can opt-out if desired. Examples include:

• _session_id: Tracks session data (referrer, landing page).
• _shopify_visit: Records visits, persists 30 minutes.
• _shopify_uniq: Counts unique visits, expires daily.
• cart: Stores cart contents, persists 2 weeks.
• _secure_session_id: Ensures secure sessions.
• storefront_digest: Manages access for password-protected stores.
• PREF: Tracks store visits, set by Google.

8. Age of Consent

By using our site, you confirm you are at least the age of majority in your state or province, or that you have consented to allow your minor dependents to use the site.

9. Policy Updates

We may update this Privacy Policy at any time. Changes take effect immediately upon posting. Material changes will be communicated here to keep you informed about what information we collect, how we use it, and when we disclose it. If our store is acquired or merges, your information may be transferred to the new owners to continue serving you.

Contact Us

To access, correct, amend, or delete your personal information, file a complaint, or request more details, contact our Privacy Compliance Officer at info@collegemealsonwheels.com.